FAQ’s

What is domestic shipping fee?

It’s a fee charge by local online store to deliver item(s) to our office. The fee varies by shipping company used and location of the seller. We will inform you the amount before finalizing any purchase.

What if I change my mind after winning an auction and decided not to complete the purchase?

In this case, initial deposit will be forfeited, the item won will be re-auction. If there is any difference in the selling price customer will be invoiced and required to settle the difference. If the item was sold higher than the initial purchase price, we will refund the difference or keep it as credit for future purchase use.

Where can I track my shipment?
Is it possible to cancel bid on yahoo auction?

Cancellation is not possible as this is the rule by yahoo auction.

What about shipping size and weight?

The maximum length of the box that can be sent by EMS is 1.5m. The maximum Weight that can be shipped by EMS is 30 kg. With Fedex we can ship items over 30 kg. Limits are all different depending on the country but we could also use Freight Shipping. In any case please contact us.

Mark shipment as gift

By default we do not mark as gift and will declare the actual value of the item unless we’re notified at least 1 day before shipping

Pre-order purchase

Yes, we do accept the handling of preorder item. We would need a 30% deposit of item value during ordering process. The balance will be charge when we receive the item